The POM app sends information from your profile as well as GPS location information to a live dispatcher when you trigger an emergency alert. This requires cellular data or WiFi service, however only the minimal amount of service (one bar) is needed to send information to the POM Response Center.
When you may not have enough service to place a clear phone call, as long as you have at least one bar of service, your location and profile information will be received by a dispatcher who can direct emergency services to you.
Cellular or WiFi service is also required in order to use one-hold features such as Auto Call, Auto Text and Fake call.
For more information, please see our location sharing, settings and phone permissions article.