To pair your POM device with your phone's bluetooth for the first time, follow the steps below:
Go to the POM app and click the circle on the top left that says "Connect POM"
Hold the side button down for about 5 second until you hear "Power on"
Press the side button on your POM device 3 times. You should feel a vibration each time, then hear "Reset"
The app will search for your POM. Keep them close to each other. This may take a few moments.
Your phone will ask permission to pair. Select "yes" and your POM should make a ringing tone. Select "Yes, my POM is ringing"
Your POM is now connected. Feel free to make a test call.
Follow along with this video for additional tips!
To reestablish bluetooth connection with a POM device that has previously been paired to your phone, follow the steps below:
Ensure the device is powered on and close to your phone, then tap the "re-connect POM" button in the app
In your phone’s settings, reset your bluetooth by switching the toggle off, then on again
If your POM does not connect, tap “reset bluetooth and nothing happened” on the bottom of the screen in the app.
In your phone’s bluetooth settings, click the info icon next to the listed POM device and select “Forget device"
Return to the app and select either “Gen 2” or Gen 3” depending on the model of device you have
Follow the on-screen tutorial that will walk you through reseting and pairing steps